Organizational Behavior

Organisational performance is reduced if insufficient attention is given to the people which comprise its human resource, so the Program covers human behaviour in organisations and the factors that affect people and their work. It provides a good understanding of organisations and is for anyone pursuing a career and professional development in a managerial role.

Learning about organizational behavior provides a great opportunity to develop your leadership skills and to reflect on your own behavioral tendencies. How do you usually make important decisions? What motivates you and how do you try motivating others? How successfully do you leverage and integrate diverse skills and views in a team? Do you prefer professional relationships with a close-knit group of trusted colleagues, or with a far-flung network of acquaintances from all walks of life?

Learning Outcomes

In this programme you will be able to:

  1. Describe and apply key organizational behaviour concepts.
  2. Identify sources of power, motivation, and commitment in an organizational setting.
  3. Improve teamwork skills by understanding team dynamics.
  4. Review and recommend adjustments to organization structures, design and culture.

Programme Outline

Module 1: Leadership Acumen

  • International perspective on leadership
  • Common traps & challenges
  • Opportunities of intercultural leadership

Module 2: Navigating Culture

  • Impact of cultural differences on organizations
  • Decoding culture
  • Culture classifications and stereotyping
  • Developing intercultural intelligence

Module 3: Communication

  • Communication and its impact on leadership identity and relationships
  • Managing communication to improve decision making
  • Steps for developing your intercultural communication skills

Module 4: Motivation

  • Views on individual motivation
  • Cultural differences in motivation
  • Developing motivation and commitment in teams

Module 5: Networking

  • Patterns of interpersonal relationships in/across organizations
  • Strategically developing social networks and social capital
  • Norms for networking across cultures

Module 6: Conflict

  • Effective / defective conflict management approaches
  • Dealing with ethical dilemmas.

Each module focuses on clear objectives and skill demonstrations that can be easily linked to real life instances.

Delivery Method

Well-balanced theoretical and practical methodology, which includes interactive discussions, case studies, interactive activities/exercises and assignments to understand the concepts and their applicability.

Course Includes

  •  5-Day Training
  • Course Notes
  • Stationary
  • Nationally Recognized and Internationally Accredited Certification
  •  Tea/Coffee Breaks
  • Working Lunches
  • Training materials (Soft file)
  • An evening of Thai culture emersion - River Cruise.

Evaluation Criteria

Participants must have attended the sessions at least 80% in order to receive a CERTIFICATE from Bangkok School of Management.

Training Date
Month Day(s) Year

January 9-13
January 23-27 2023
February 6-10 2023
20-24 2023
March 13-17 2023
March 27-31 2023
April 17-21 2023
April 24-28 2023
May 8-12 2023
May 22-26 2023
June 3-7 2023
June 23-30 2023
July 3-7 2023
July 17-21 2023
August 7-11 2023
August 21-25 2023
September 4-8 2023
September 25-29 2023
October 2-6 2023
October 16-20 2023
November 6-10 2023
November 27- 01 December 2023
December 4-8 2023
December 11-15 2023

Location: Bangkok, Thailand

**Reserve your seats now! No CREDIT CARD required.**