Effective Management for Secretaries, PAs & Administrators

The Effective Administration programme is a high impact program for personal assistants and secretaries to enhance their capacity for multitasking, back to back administration and management support services that ensure organizational efficiency.

This programme which focuses on key organization, communication, and time management skills aims to help participants create and manage the right working office environment whilst ensuring that organizational goals are met.

Learning Outcomes

Learning Outcomes / Key Takeaways

In this programme you will be able to:

  1. Understand the responsibilities and challenges you will face in your role and gain the knowledge, skills and techniques to deal with them confidently.
  2. Develop the communication skills that are key to building trust and lasting professional relationships.
  3. Recognise your own management style and learn how to adapt it to influence others effectively and credibly.
  4. Add value to your organisation’s management team by learning how to use new and essential management tools.

Programme Outline

Module 1: The Concept of Effective Management

  • Managing self, time, priorities, pressures and stress
  • Effective planning, scheduling and organizing
  • Event management
  • Effective delegation

Module 2: Effective communication & presentation

  • Effective negotiation
  • Effective handling of conflicts
  • Problem solving & decision-making

Each module focuses on clear objectives and skill demonstrations that can be easily linked to real life instances.

Delivery Method

Well-balanced theoretical and practical methodology, which includes interactive discussions, case studies, interactive activities/exercises and assignments to understand the concepts and their applicability.

Course Includes

  •  5-Day Training
  • Course Notes
  • Stationary
  • Nationally Recognized and Internationally Accredited Certification
  •  Tea/Coffee Breaks
  • Working Lunches
  • Training materials (Soft file)
  • An evening of Thai culture emersion - River Cruise.

Evaluation Criteria

Participants must have attended the sessions at least 80% in order to receive a CERTIFICATE from Bangkok School of Management.

Training Date
Month Day(s) Year

January 9-13
January 23-27 2023
February 6-10 2023
20-24 2023
March 13-17 2023
March 27-31 2023
April 17-21 2023
April 24-28 2023
May 8-12 2023
May 22-26 2023
June 3-7 2023
June 23-30 2023
July 3-7 2023
July 17-21 2023
August 7-11 2023
August 21-25 2023
September 4-8 2023
September 25-29 2023
October 2-6 2023
October 16-20 2023
November 6-10 2023
November 27- 01 December 2023
December 4-8 2023
December 11-15 2023

Location: Bangkok, Thailand

**Reserve your seats now! No CREDIT CARD required.**